FAQ’s

We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.

Your Comfeet Blanket is designed for reclining and relaxing. It is a stationary product and is not designed or recommended for walking, running or any mobile activities while wearing – using your Comfeet Blanket.

To enjoy your Comfeet Blanket for years to come, we suggest that you use a laundry bag when washing your Comfeet. The Comfeet Laundry Bag is large enough to hold your Comfeet Blanket and keep it from bunching up in the wash.

Orders placed before 1 P.M. PST Monday through Friday (excluding holidays) will be processed and shipped the next day.

Once an order is processed you will be emailed the tracking number. Shipping in US address is free.

An order can only be cancelled within 2 hours of the original order time.

For customers outside United States please be aware that our shipping charges do not include international customs, duties, tariff, or broker taxes. All applicable taxes and duties will be paid by the customer and are due to the carrier. Contact the customs office in your destination country for information about any applicable duties or taxes.

U.S. DOMESTIC Comfeet Products llc., wants you to love your products! But If for any reason you are not fully satisfied with purchase, you are welcome to return it for a full refund, shipping and processing back to Comfeet Products is not covered. 

Simply email info@comfeetblanket.com

We will issue the refund back to the original form of payment within 10-12 business days upon receiving the return shipment and send an email confirmation confirming the details of your refund.

  • Only products purchased on comfeetblanket.com may be returned for a refund or exchange.
  • We cannot accept items purchased from another retail store location for an exchange or refund.
  • We also cannot accept empty packages, products damaged during use, or other retailers’ products for refund or exchange.
  • Shipping cost are not eligible for refunds.
  • We cannot accept partial returns or exchanges for bundle sets. You must return the complete set for a refund.
  • If a package is marked as delivered, but it is stolen or you are unable to locate it, we are unable to refund the order amount. Please contact your local carrier.
  • We are not responsible for personal damages to an item. If the item has been ripped, stolen, misused, etc., we cannot refund or accept a return.

INTERNATIONAL For returns outside of the United States. No returns will be accepted.

Shipping fees will not be refunded.

We are not responsible for refunds if:

  • Packages are refused due to high duties and taxes.
  • Packages cannot clear customs because of restrictions.
  • Items that are missing because they are confiscated by Customs.

Get In Touch

Phone: (323) 405- EPCO
Email: info@comfeetblanket.com
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please use the form to send us your message or ideas.